CHAPTER 1: Floating on a Secure Cloud

Introduction to Microsoft Dynamics 365 CRM

Floating on a Secure Cloud

Getting Under the Dynamics 365 Umbrella

Gaining a little historical perspective

Reading the roadmap for Microsoft ERP and CRM

Asking what’s in the Dynamics 365 “sausage”

Standardizing the tools and terminology

Transitioning to the Cloud

Understanding the difference between hosted client/server and true SaaS

Migrating from Dynamics GP or SL to Dynamics 365

Migrating from Dynamics CRM or CRM Online to Dynamics 365

Migrating from Dynamics AX to Dynamics 365 Enterprise edition

Migrating from Dynamics NAV to Dynamics 365 Business edition